posted on January 15, 2003 06:19:23 AM new
Paypal is flat out lying when they say there are no accounts frozen because of chargebacks. Mine was frozen and I followed their TOS. I filed with them first, they said that I was defrauded but the guy had no money in his account so I did a chargeback with my credit card company. After the chargeback was upheld under protest from Paypal, my account was frozen. I did get it re-opened by sending the information to Damon but if it was not for him, my account would still be frozen.
posted on January 15, 2003 06:25:27 AM new
That article is plain BS! The quote “I talked to the PayPal folks and nobody can remember a case where a users’ account has been frozen for (filing a chargeback),” is absolutely false. I filed a chargeback with my CC and had my account frozen and I was doing nearly 100 Paypal transactions a week at that time.
posted on January 15, 2003 08:12:04 AM new
And another thing I noticed in the article:
Visa and Mastercard require PayPal to accept responsibility as the “merchant of record” in its transactions. That means PayPal is liable to foot the bill when a customer does not receive the merchandise and disputes the transaction, according to Janet Yang, spokesperson for Visa USA Inc.
PayPal is the merchant of record, something PayPal and its cheerleaders have denied whenever a dispute arises. Turns out they bald-faced lied.
.................................................
We call them our heroes...but we pay them like chumps
posted on January 15, 2003 08:42:45 AM new
everyone knows paypal is the merchant ,not the paypal members.
but if you clean out your paypal account and let them freeze zero balance,what happens when someone sent you money,that money will then be frozen in your account??
i am about to make payment on some big ticket items and i sure do not want to use paypal as it does not get involved in quality issues??
unless i want to take out paypal warranty or insurance which is extra.
is that feature available to every ebay seller??
posted on January 15, 2003 12:46:57 PM new
PAYPAL WARRANTY DOES WORK FROM MY EXPERIENCE AND WAS WORTH THE LITTLE FEE I PAID, BUT LIKE TRAI SAID, IT DOES NOT COVER EVERYTHING.
MY CHARGEBACK WAS FOR NONE RECEIVED ITEM AND WARRANTY WAS FOR WRONG ITEM
posted on January 15, 2003 02:10:03 PM new
please define wrong item??
if seller said genuine 18th c print,edition such and such,and you remove the glass frame and it was a modern reprint of a 18th c print?
posted on January 16, 2003 07:11:40 AM new
"everyone knows paypal is the merchant ,not the paypal members.
but if you clean out your paypal account and let them freeze zero balance,what happens when someone sent you money,that money will then be frozen in your account?? "
This is why your email address for Paypal should always be different than the one for Ebay. If it does get frozen, a buyer will not be able to send a payment to the account. If you do not change the address and the payment goes into the frozen acct, Paypal will eventually send it to you but they make you way something like 90 days or more. They want to make sure it is not charged back. Meanwhile, your buyer will want his or her item immediately.
posted on January 16, 2003 08:12:48 AM new
Stormy, could you explain this more?
"And All Shall be Well, and All Shall be Well, and All Manner of Things Shall be Well"
posted on January 16, 2003 11:32:18 AM new
there is a past thread of a seller who has his own website,paypal connected him to another account with a 3800 deficit and freeze his account for that website,while they hackle back and forth,more money flows into this restricted account from his website and it grew to 40-50k??
he sent the deficit payment but it was too late as some of his customers lost patience and file chargeback.he cant get the money to ship or refund,so chargebacks roll in and paypal continue to freeze the account,it just turns into a nightmare.
on this board people are fond of advising sellers who have paypal problem to move money out and let paypal holds the bag.
this is fine if you dont want to use paypal again.as you want to sell ,you will find many who insist on using paypal,so yopu decide to register again under diff id,then paypal find out that you have a past iou,so on and on.
[ edited by stopwhining on Jan 16, 2003 11:35 AM ]
