posted on February 25, 2003 03:10:35 PM new
Be very careful as there are a lot of scam emails out there. If you need to contact ebay, customer support be the one you contact.[accounts]
Would have to see the headers, but I will give you odds this is not up and up. Ignore till you know for sure.
I have gotten a few from the so called "ebay" and there is always something in the headers that will show you that its not.
posted on February 25, 2003 03:21:37 PM new
I just got my third one also. They are phony. Look closely at the link they give you to click on. Supposedly this link is to their secure server. If it were it would be https:// instead of http://. Forward the email to [email protected]. They are very interested in these and they will email you back to confirm that is is phony.
The light at the end of the tunnel will turn out to be an oncoming train.
posted on February 25, 2003 03:36:20 PM new
It's easy to recognize these things as being fake. Click the link and look at the address. Even though the 'link' on the email says 'ebay' and looks real, when you put your cursor on it, it doesn't send you to www.ebay.....
I usually "log in" to those email links using totally bogus and made up obscene/profane names and numbers. Let your immagination be your guide. Have fun.
The webpages really do look real but they're fake. Even when you push the 'submit' button, it takes you directly to the real ebay site. Pretty smoothe. They get closed down pretty fast.
posted on February 25, 2003 09:25:43 PM new
Sparkz- Are you saying that if it starts with, "https:" then it's not real? I know the "s" stands for secure server, however PayPal always says to sign in using "https:" so I know the "s" is legit for PayPal.
Regarding any emails from eBay, they will NEVER send you an email asking for your user ID, password, bank info or credit card. Instead, they may ask you to log on to their web site if they need info from you, but if someone sends you a link to directly log on to their web site, then it is NOT from eBay.
posted on February 25, 2003 10:07:49 PM new
No, just the opposite. The email directs you to a secure server link. The url starts with http:// That is NOT a secure server and indicates the email ia a scam. If it were truly a secure server link, it would start with https://. The BIG tip off is the link leads you to a page to sign in with your user id and password. Ebay does NOT send emails with these types of links. They will direct you to log into their site and access the area you want in the normal way. Hopefully, NearTheSea will come back here after he gets a reply from Ebay and cut and paste the reply into a post. In the meantime I'll see if I can find the last one they sent to me.
The light at the end of the tunnel will turn out to be an oncoming train.
posted on February 25, 2003 10:15:39 PM new
Found it. Here is the response I received when I sent the identical email that NTS received to [email protected]
Hello,
Thank you for writing regarding the email you received that appeared to
be from eBay.
As you already suspected, this email was not sent by eBay nor endorsed
by us in anyway. Sadly, these emails are the result of a fraudulent
entity who primarily targets members who are using or have used their
email address as their eBay User ID. I am sure you already know this,
but please allow me to reiterate that eBay will NEVER ask for your
private information, including passwords, in an email format. As a
reminder, if we ever request information from you, we will always direct
you back to the eBay site to enter this information. With very few
exceptions, you can submit this through your "My eBay" pages.
Even though you may have not been fooled by this email, there are a few
things you can do to try to prevent fraud. First, you should start by
changing your eBay password and the password hint if you have one set up
on a regular basis. If you find your eBay account password has been
changed, you should contact us immediately by replying to this email.
Next, we recommend that you keep on eye on your financial information
and check for irregularities periodically. You may request a free credit
report once a year from any or all of the 3 major Credit Reporting
agencies. Allow me to add that if you have set up a selling account on
eBay, your credit card and bank information will remain safe on our site
even if your account was fraudulently accessed. Sensitive billing
information cannot be viewed by using your User ID and password.
Information previously supplied may be updated but cannot be retrieved
or viewed by the user.
We do take these offenses very seriously and will make sure that
appropriate action is taken against those responsible. Let me assure
you that these emails and associated websites are reported quickly and
in turn sent to our Fraud Legal Team for an aggressive investigation.
Often times we are able to contact the web site hosts and have the sites
shut down before most members have a chance to even try to go there.
This is not always the case, but we do work actively and aggressively to
pursue these fraudulent entities. Please keep in mind that eBay is a
public company and not associated with any legislative or police
entities. We rely on the same agencies you do to pursue these
fraudulent entities.
If you have ever used your email address as your eBay User ID and you
have received spam, then there is a good chance your email address has
already been harvested. Simply by changing your User ID will not remove
your email address from spam circulations. If this is the case, you may
need to obtain a new email address altogether. We have also found that
member's who have used a PayPal payment logo in their auctions have also
exposed their email address. Now that eBay has acquired PayPal we are
working quickly to remove this vulnerability.
Even though you did not enter any information, you may still want to
check out some of these helpful fraud prevention and anti-Spam sites
below:
http://spam.abuse.net
http://spamcop.net/
http://mail-abuse.org/
http://www.usdoj.gov/criminal/fraud/idtheft.html
If you should receive another email like this in future, please
re-submit your concern through our web form using the link below:
http://pages.ebay.com/help/basics/select-RS.html
Again, thank you for your efforts to help keep eBay a safe place to
trade. Please let me know if you will require additional information or
assistance.
Regards,
XXXXXX
eBay SafeHarbor
Investigations Team
______________________________
eBay
Your Personal Trading Community (tm)
*******************************************
Important: eBay will not ask you for sensitive personal information
(such as your password, credit card and bank account numbers, Social
Security numbers, etc.) in an email. Learn more account protection tips
at:
