Home  >  Community  >  The eBay Outlook  >  Bidder backs out cause he bought the item cheaper?


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 ironking
 
posted on May 28, 2003 09:10:34 AM new
I got this email from a bidder who havent paid for a auction that closed 12 days ago..

---------------------

hello,
i recently bought a dvd i still owe you money my user name is xxxxx on ebay. well the reason i am e-mailing u is that my wife just picked up the movie i won from u from another seller cheaper i am sorry that happened but i wont be able to buy the movie please email me back if there is a problem thank
----------------------------

well guys what do you think?

 
 gina50
 
posted on May 28, 2003 09:28:15 AM new
I had the same thing happen to me last year.

Can't believe the nerve of some buyers but I let my buyer off the hook since my item wasn't much money and figured it would be more trouble than it was worth to bother.

I would email them to remind that it is a binding contract to pay you and complete the auction, etc.











NOt gina50 on eBay


 
 CBlev65252
 
posted on May 28, 2003 09:34:05 AM new
I'd be frustrated, but I think I'd let him back out. Make it a mutual thing and file to get your fees back. I'd also remind him in an email (nicely, of course) about the sale being a contract and that the next seller might be as nice or understanding as you. And, that if these add up, he won't be bidding on much of anything. Who knows, maybe he will buy something for real next time or may remember your kindness and recommend you to others. If eBay was a hot bed for sellers right now, I'd tell you to do just the opposite.

Cheryl
My religion is simple, my religion is kindness.
--Dalai Llama
 
 kiara
 
posted on May 28, 2003 09:43:49 AM new
I would treat them like any other deadbeat. By letting them back out of the deal you are not only losing your listing fees but you are encouraging them to deadbeat other sellers.

If he recommends you to other bidders it may be just to tell them that they can get out of a deal with this seller.

No good deed goes unpunished. Sellers don't need this kind of bidder.

 
 auctionace
 
posted on May 28, 2003 09:45:31 AM new
kiara's correct. And if they get away a few times with it they will make at a habit.

 
 chris30
 
posted on May 28, 2003 09:55:32 AM new
The only way to prevent this from happening again is to give them a reality check is to complete the NPB Warning!

I've had this happen several times within the past few months. It's frustrating as some people simply refuse to be responsible.

 
 trai
 
posted on May 28, 2003 10:07:11 AM new
ironking
As kiara And other posters have stated treat this loser as a deadbeat because they are just that.
This is not walmart where one shops around for a lower price. They should of checked around before bidding on your auction!

I see no point in letting them of the hook.

Make it a mutual thing and file to get your fees back

Why?? There is nothing mutual about this. This bidder is now dictating terms to you. I would file for my fees, leave them a NPB and then hit them with the FVF.

If you let them off then they just play this game on someone else.

Ebay [sellers] do not need this kind of "buyer." I would put this clown on my auction and email block as you do not need time wasters.


 
 ahc3
 
posted on May 28, 2003 10:45:09 AM new
There is no point trying to collect money from this person, but I believe you should not mark this down as a mutual agreement to back out - There is NOTHING mutual about this. This guy is a deadbeat with a conscience, but doesn't care enough to go through with a binding contract. I would tell them that you are going to file to get your fees back and they will receive a warning from ebay, but that you won't give them neg. Maybe it will result in you not getting a neg for this. If they do neg, I would not hesitate to return the favor though.

 
 msincognito
 
posted on May 28, 2003 10:59:24 AM new
I would explain the situation to the guy and that you have fees, etc. that must be covered. I usually let bidders out of a bid without a negative if they agree to cover fees. If they don't .... sorry, Charlie.

 
 Twelvepole
 
posted on May 28, 2003 12:53:20 PM new
Tell him to send you 50% for restocking and selling fees and it will be ok... otherwise treat him like any other deadbeat.


AIN'T LIFE GRAND...
 
 auctionace
 
posted on May 28, 2003 03:05:29 PM new
Ebay did one thing right when they created the three NPB rule. To not make the bidder use up his one of his three strikes in a case like this is not right.
The buyer can open a new account but that process is getting more and more complex.

 
 ahc3
 
posted on May 28, 2003 03:15:00 PM new
"The buyer can open a new account but that process is getting more and more complex"

Is it though? I have many buyer accounts, I don't want my competition tracking any purchases I make. I created a new one recently, I think it took all of 3 minutes to do. All you need is a different email address, but anyone with an AOL account has 7 different accounts, plus there is Yahoo, MSN, etc.

 
 jnash
 
posted on May 28, 2003 03:28:44 PM new
Mistakes happen. He did at least write and explain why he didn't want to
pay. I'd meet him halfway. Either mutually agreed cancel or he might
be asked to pay a small fee.

But I'd just opt out to let him off the hook. Maybe it'll sell for more next time
around anyway.



 
 ahc3
 
posted on May 28, 2003 03:31:26 PM new
This isn't a mistake though. This person thinks he is shopping at walmart. That is ok, retail stores take things back all the time. You have a right to return the item when you purchase at Walmart, or to not purchase at all. This guy is legally obligated to pay in an auction, but of course it is not worth the time or effort to enforce. I think trying to go after him is not worth your time, but I stil would not let him off the hook without receiving a NPB alert and mark against him. Maybe that would make it seem like a serious thing, to be told if they do it again their ebay account will be suspended.

 
 jensmome
 
posted on May 28, 2003 05:00:52 PM new
You should do the NPB alert and then file for your fees. If he does this to you, he'll do it to others. By doing nothing, he thinks it's OK. And it is not. Would you feel the same if the auction was for something in the $500 range?
[ edited by jensmome on May 28, 2003 05:02 PM ]
 
 fetish128
 
posted on May 28, 2003 05:17:34 PM new
$500.00 Yeah! Now that should open the eyes of those who want to just let him Go! Mine last week for $400.00 just woke up to NARUed and justly so. Get rid of the flakes. all those photos, writing descriptions, answering e mails when the info. is in plain English and then they flake! (Not too mention the THRILL of seeing it go higher and higher and,,,,just to see it drop like a rock!) And then, ask the second high bidder ya want it ? No, I like to WIN! Sheesh. Now it will sit in the back room for three months so when I do it again, It's fresh meat.


SSSSSSSnap! Crackle and Pop!
 
 
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