posted on June 30, 2003 10:59:08 AM new
Did you ever have a situation where a buyer gave you explicit instructions and you followed them even though you suspected he might not be too pleased with the result?
Heh-heh.
In one of my alternate lives, I sell scrap gold on eBay. One bidder won two lots. First he wanted to combine shipping. (Nope.) Second he threatened me with negative feedback if either of the lots turned out to be underweight.
My electronic postal scale does grams but it might not be that accurate. So I invested $150 in a Tanita pocket jeweler's scale.
Lo and behold, both lots were OVERWEIGHT. Without his threat, I would have just sent them happily along.
He grudgingly admitted they were fine and left positives. And I have four plus grams of gold I can sell to someone else.
posted on June 30, 2003 01:43:00 PM new
Just think how many overweight packages you sent out. Notice none of those customers let you know. And were any of them smart enough to be repeat buyers?
posted on June 30, 2003 01:59:24 PM new
Just think of all the ebay sellers that intentionally give more but never say a word to their buyers. That's how a customer base is built of repeat bidders.
posted on June 30, 2003 02:36:52 PM new
I have many repeat buyers on the scrap auctions. Four people buy 90% of the lots. They would rather I sell to them directly but sometimes the bidding gets hot and the scrap goes for more than spot price.
I am not hotcupoftea on Vendio.
posted on June 30, 2003 03:49:28 PM new
It really depends on what you are selling. If I sell a silver coffee or tea set, should supply the water & grounds with it? (tongue in cheek) lol
