posted on November 6, 2003 12:17:35 AM new
Help!!
I just discovered that I put the wrong picture in my auction. It is already active. Is there any way that I can remove the wrong pic and put the right one in using my Sales Manager? Thanks for your help!!
posted on November 6, 2003 02:33:37 AM new
You can approach this two different ways:
1) delete the picture you don't want from Image Hosting and then upload the picture you DO want and give it EXACTLY the same name as the old one. The image url in your auction will lead to the replaced image.
OR
2) you can upload the right image and give it a new name and then revise your auction through eBay, find the place in the html where your image is located and replace the wrong url with the right one.
[ edited by neglus on Nov 6, 2003 02:34 AM ]
posted on November 6, 2003 07:35:05 PM new
If your item has bids, then all you will be able to do is option #1. Then it would also be best to e-mail the bidder to notify them of the change. They may have bid on the photo and not the description.
posted on November 6, 2003 07:54:25 PM new
Can't you just go to the Image Hosting pages, find the correct image, check it and then where it says attach or attach with counter click on existing auction and it will ask you for the auction#. They used to have a note on the page that said "Are you looking for legacy image hosting" but that seems to be gone. Then just delete the incorrect picture. I have done that in the past but they have changed things so maybe you can't do it anymore but it looks like the same system as the "legacy" was.
posted on November 6, 2003 08:24:21 PM new
Mommoo--it still works! Never have tried it before, but I got all the way to the page that asks for the auction number and stopped (it was just a tryout). Thanks for posting this. I'm going to make a note of your method and save it.
___________________________________
Junk: Stuff we throw away.
Stuff: Junk we keep.
posted on November 7, 2003 04:29:59 AM new
Using Mommos method, the image will be at the bottom of the listing as an addition to auction and not in the listing itself. If you delete the wrong image I think it will just say "image unavailable".
posted on November 7, 2003 04:59:00 AM new
Neglus you are correct but I usually just go to "revise your auction" on Ebay and add "Please see picture at the bottom of the page" or something like that to the description.
posted on November 7, 2003 09:10:41 AM new
Good question. I should learn to do it the other way. I am just used to this - sometimes it's hard to change!!!!!!!!
