posted on March 30, 2004 01:06:14 PM new
Over the last few months I have been having problems receiving my EOAs, Vendor emails (ie. PayPal, Auctionworks invoices, etc.). It is now to the point that I receive hardly any at all. Is anyone else having this problem? I have Yahoo mail forwarding to my AOL address and I thought that was the problem, but I am now having difficulty with emails that go straight to my AOL account. This all seemed to start when Spam controls were implemented last year, but the missing emails are not going to my Spam file. Is anyone else experiencing this problem or have any ideas?
posted on March 30, 2004 01:37:14 PM new
I use AOL v. 8 (won't upgrade to 9 until they develop 10 as it takes about that long to get the bugs out). I think I get almost all of my email, though I have had some buyers say that they have sent emails that I have not answered. I have to admit that I get trigger happy with the "delete" button and go right down the row and delete almost all of my emails because they are end of auction notices, copy of invoices, PP notifcations etc (I don't work from the email notices)..I might miss a question for seller or a real email every now again or I might not have received it in the first place. I went out of town for a funeral 3 weeks ago and had 500+ emails waiting when I returned!
I do have a friend who has comcast as an ISP and he says he sends me emails that I never receive. I have heard that AOL sends back some ISP emails.
If you are using Version 9, I would suggest you go back to 8.
posted on March 30, 2004 01:53:54 PM new
Hi neglas. I also have 8.0, but do use my EOAs and invoices, and PP notices. I am kind of curious how you work without them. I am always looking for better ways to streamline the process, even though I have been doing this for almost 6 years!
posted on March 30, 2004 01:53:55 PM new
Hi neglas. I also have 8.0, but do use my EOAs and invoices, and PP notices. I am kind of curious how you work without them. I am always looking for better ways to streamline the process, even though I have been doing this for almost 6 years!
posted on March 30, 2004 02:27:19 PM new
i am on version 7,i have no problem getting ebay,paypal,yahoo,amzn emails,or personal emails from webtv and assorted ISP/
-sig file -------we eat to live,not live to eat.
Benjamin Franklin
posted on March 30, 2004 02:42:21 PM new
Hey,,,,Earthlinks days are numbered with me. 17 left. Anyone using DSLExtreme.com ? problems? good , bad, Ugly? Or any suggestions? CHEAP!!!! This time I ain't a gonna pay no fifty bucks a month! No way. Too much competition out there now. DSLexteme touts,$27.99,,,,,last month it was $24.99,,,,I know where they are eventually headed...I fig, year,,1/2, before they get to BINGO! $50.00. Thanks!
posted on March 30, 2004 02:46:18 PM new
Sure Stamper - I should preface this by saying I sell postcards and not big bulky items. I sell about 150 items/week...630 in the last month..
I work from "My Ebay" for the sales..separating the "solds" from "unsolds" right from the "My Ebay" sold page. I usually do this every couple of days (you can adjust the number of days seen).
I go right to PayPal "overview" where it shows the payments coming in..and work from there - (I copy and paste the address and item # on a little slip I send with the package between Word and PayPal ( I get 5 of these to a Word page) and then check to "file" those items - I do this until there are no more unfiled items. I do this every couple of days too (NOTE: You can't wait more than a week or the reciepts will move to "history" and I find that is harder to work with.
Vendio imports the PayPal payments received so I send payment acknowledgements/shipping notifications and give feedback all at once from Vendio post-sale.
I dont use Vendio invoices..I send Ebay invoices at auction end from "My EBay" and don't copy myself (the information stays right on the listing page).
I try to keep paperwork to a minimum and don't waste time with those notifications?e\EOA's etc...and have not been burned once.
posted on March 30, 2004 03:04:36 PM new
To address Stamper3's question:
Yes, many AOL users experience this problem.
Yet they stay with AOL.
It's a real head-scratcher, that's for sure.
In my experience, those AOL users who don't get our EOAs (sent within moments of auction's end, by the way) blame us and refuse to consider the possibility their sacred ISP is mucking with their email.
It has caused no end of trouble.
Sometimes the AOLer wakes up and actually looks in his spam folder, there to find all the correspondence from us. But usually it leads to increasingly angry threats from the AOLer who is convinced that we really don't want to sell him anything and have chosen this method of backing out of the transaction.
By the time it gets to "FIFTH NOTICE! Send me the information or I will report you to eBay!" I figure that's an automatic neg, and move on with my life.
--
"Neurotics build castles in the air, psychotics live in them. My mother cleans them." -- Rita Rudner
posted on March 30, 2004 03:14:03 PM new
Stamper3 and all:
Here's a snail mail document received from one of the AOLers I referenced above. I think it speaks for itself.
Enclosed please find my check for $12.09. This is for ebay item numbers (deleted) and (deleted). I've also enclosed 4 emails that you sent to me. Only 1 of the 4 emails got through to my AOL mailbox. The others were stopped by AOL's Spam Blocker. I know that you say you sent over 36 emails, but these 4 are the only ones I received. Also, you stated that PayPal emails always get through the Spam Blocker*, but they don't. I never received a single one of them in my mailbox. In addition to that, I didn't know (emphasis mine) that AOL provides a Spam folder where I can look and see which emails didn't make it to my mailbox. I would never have known to look for it, since I've never had an issue with it before this.
There is more, going on about how she is an honest person and if I had only called her this could have all been averted.
So here are the salient points:
1) Mail sent from PayPal's mail server is not necessarily going to get through to AOL any more than mail from your own ISP. *For a while I was using the strategy of sending 1 cent via PayPal, knowing that the AOLer recipient would be sent an email and my communication (LOOK IN YOUR SPAM FOLDER!) would be in that email.
Some AOLers have gotten the 1 cent email; others haven't.
2) Many AOLers have no clue there even IS a Spam Folder.
3) I really did send this lady 36 emails. Of those, 4 got through. 3 of those were dumped without warning into her Spam Folder, and 1 actually showed up in her mailbox. That's a 2.8% success rate. You AOLers should be brandishing flaming torches and pitchforks and demanding your money back.
--
"Neurotics build castles in the air, psychotics live in them. My mother cleans them." -- Rita Rudner
posted on March 30, 2004 03:28:42 PM new
I just checked my "spam folder"...only thing in there was SPAM!! and I receive 100+ emails/day.....I dunno, maybe some AOLs work better than others??
[ edited by neglus on Mar 30, 2004 03:29 PM ]
posted on March 30, 2004 03:41:09 PM new
Neglus - thanks for your input. I sell stamps, so don't have bulk either. I'm afraid that I am still "addicted" to paper though. One of my biggest problems is that the majority of my sales are through my storefront (not Vendio)and those email notifications are going missing these days too. I will check out some of your methods though. Thanks again.
Fluffy - Thanks for your input too, but I am a seller and not a buyer and am well aware of my Spam folder. That is not where the emails are going - they are just disappering into internet neverland! I know there are issues with AOL, but I have tried a few others and been just as frustrated with other issues.
This thread is a good example of the problem - I checked "Email notification" for replies - I have received exactly 2 so far which were Neglus first and last replies. The missing are not in my spam folder either. Also, it is not just an AOL problem. I have gotten some pretty nasty emails from customers that weren't on AOL and never received the invoices. Also, I have been forced to respond to other ISP Spam filters in order to allow THEIR user to read my email. It is frustrating and time consuming. BTW my invoices are generated through my auction hosting service and not AOL, so I see the problem and as a general Spam issue and not just AOL.
posted on March 30, 2004 03:49:03 PM newFluffy - Thanks for your input too, but I am a seller and not a buyer and am well aware of my Spam folder. That is not where the emails are going - they are just disappering into internet neverland! I know there are issues with AOL, but I have tried a few others and been just as frustrated with other issues.
I guess it's true what they say: No good deed goes unpunished. Guess I did all that typing for nothing. Tip for the future, if you want to tell someone to f*ck off, that takes a lot less time than a gutless "Thanks for your input".
But before I depart this thread for more clueful and useful activity, note:
I never said you were a buyer.
I never said you didn't know where your Spam Folder is.
I am a fully functioning human being in the 99th percentile intelligence-wise and believe me, I can read and comprehend. I understood your original question. And now I understand that you are one of the stubbornly ignorant who will stay with AOL.
Vaya con Dios. You're going to need all the luck you can get.
--
"Neurotics build castles in the air, psychotics live in them. My mother cleans them." -- Rita Rudner
[ edited by fluffythewondercat on Mar 30, 2004 03:50 PM ]
posted on March 30, 2004 04:13:40 PM new
I good friends who use AOL. They are working on the east coast for a few months and never get any emails I send to them here but when they go back home to California they get all I send. There must be something in the settings or bowser versions of the laptop and desktop that are different.
Neglus, you did put a smiley face at the end of your earlier post so maybe it was a joke but you must have expected at least one answer from an Apple person so here it is. There is no comparison between Apple users and AOL users. The Apple operating system is far surperior to Mr. Gates' virus magnet. As far as I can see AOL is not superior to anything. It seems to me that Windows users are the ones who can be compared to AOL users who stick to it because they always have used it and don't want to change.
-----o----o----o----o----o----o----o----o
“The illiterate of the future will be the person ignorant of the use of the camera as well as of the pen.”
Maholy-Nagy, Vision in Motion, 1947
posted on March 30, 2004 04:14:34 PM new
Fluffy - I am sorry if you were offended - that was not my intention. I came on here for some postitive input from people who might be having similar problems, not to get into an argument with anyone. I am stuck with AOL, due to other family members preferences, so am looking for possible solutions, such as Neglus brought forward. Again, I am sorry if you took offense.
posted on March 30, 2004 04:28:49 PM new
LOL Photo - I was just having some fun with my analogy!!
I, like Stamper, am more or less "stuck" with AOL because of other family members. I use comcast internet connection and have an email account with them I guess but I don't even know the password or the user name for that matter (it got lost sometime between the mgmt changes Roadrunner-> Mediaone-> ATT-> Comcast..hope i am not leaving anyone out!)I personally don't like Outlook anyway and I have yet to see an email that works perfectly. I am not changing at any rate because I am not having problems.
Stamper..perhaps you should have titled this "AOL email issues - others need not apply" LOL - just having fun don't anyone get mad! (it's been a long 3 weeks with hubby gone to see the wizard - on a biz trip to Australia)
[ edited by neglus on Mar 30, 2004 04:32 PM ]
[ edited by neglus on Mar 30, 2004 04:33 PM ]
posted on March 30, 2004 04:41:29 PM new
Gee Neglus - too bad Hubby couldn't have hooked up with Salgal and taken that board to Australia with him. LOL!
I have been away from this board for over 2 years and am now getting a rapid reminder, from certain posts, why I left. I'm thick skinned though. LOL! On the bright side, I finally got to actually talk to an AOL rep and they are going to try and retrieve my missing emails. Interesting!!! If it actually happens, I will let you all know.
posted on March 30, 2004 05:40:19 PM new
why dont you all downgrade to version 7 or 6,dont be afraid to go backward.
i have aol cable and it sucks.
but aol users are like wives of abusive alcoholic husbands,we are losers with inferiority complex,we just procastrinate and worthless,thats how aol takes 50 bucks from me every month.
-sig file -------we eat to live,not live to eat.
Benjamin Franklin
