posted on June 6, 2004 12:08:29 PM new
Hi, I am not sure what I can do !?, I bid on and won a jukebox, I sent an email right away to the seller , telling him in terms of his contract I would pick it up, *he does not ship* He responded with ""Make shure you bring some mussle and an appliance dolly with straps.
This
thing weighs about 400lbs. Please don't think you can just lift and
carry
this. You will need the dolly, and a pick up truck."" I wrote Back And asked Him ""I do Have A dolly , but you have no one
there
to help me get it on my truck? is there a service in the area I could
hire
a couple of men?"". Next Thing I Know Is He Wrote Me Back Saying""I'm sorry, It's just that for only a few hundred dollars, I need to be
dealing with someone that knows and understands how the normal deal works.
Holding your hand and emailing you instructions twice is just not worth the
price of this item. Next time remember to work out the shipping details in
advance, and that all things can get broken in shipping. (not just because
you move them)..Thats why trucking companies offer insurance.
I just want to sell my machines,and most of all I want everyone who buys
one, to be happy with their machine. Would you buy a piano and expect them
to re-tune it for free, after you moved it up a flight of stairs, when they
offered to deliver it? See I think you would.
It's quite easy to see that you feel I have all the responcability, and you
have none. Maybe for a new car but not for a used jukebox.
I have already sent a second chance offer to another bidder.
Thanks for your interest.
(IMPORTANT)..No negative feedback will be sent.
Thanks for bidding""I Never Said I did not want it I just wanted to Know How Or Iff it is going to get on my truck...Any Ideas..I do have the original Emails...Thanks
posted on June 6, 2004 12:19:04 PM new
have you done this before??
he told you already you should get muscle men and should have lined up resources before you bid.
if you ask him basic question such as how do i get this on my truck,he is afraid you will show up alone and expect him to help you. as it seems to him you have no clue at all how to move a jukebox.
-sig file -------we eat to live,not live to eat.
Benjamin Franklin
posted on June 6, 2004 12:33:41 PM new
The seller is 100% in the right.
You were specifically informed of the requirements. Then you wanted to play Little Miss Helpless. By your second email you've already demonstrated you can't handle this kind of transaction, so he has no recourse but to cancel.
Personally, I think you should pay his fees on the sale. For all you know this guy is in a wheelchair or disabled.
You can still salvage this transaction if the Second Chance Bidder hasn't accepted. Here's how:
"Dear Seller,
I am terribly sorry to have given you the impression that I expect you to arrange delivery of this item. I understood the terms to be buyer pick-up and I will gladly conform to those terms.
I have arranged with Joe Schmoe Moving and Transport to pick up this item at your place. All I need from you is the address, as well as the date and time that is most convenient for you. My phone number is xxx-xxx-xxxx if you should need to reschedule.
Thank you for making this wonderful item available on eBay. I can't wait to see it.
posted on June 6, 2004 12:35:49 PM new
I am not playing helpless , All I did was ask if I need to hire help ? That gives him the right to offer it to another Bidder?
[ edited by doriseb on Jun 6, 2004 12:38 PM ]
posted on June 6, 2004 12:40:45 PM new
I just wanted to point out something else relevant to this comment:
I do have a dolly, but you have no one there to help me get it on my truck?
My partner and I have been buying quite a lot at garage sales this year, mostly furniture to go into OfficeFluffy. We're both geeks, not bodybuilders. If we see something we want that we don't think we can load into our old beater Ford pickup by ourselves, we don't buy it...EVEN IF there are a half-dozen Samoan guys loitering around the place. (A 6'6" 300 lb Samoan guy is considered a shrimp.)
Now, more often than not, after we've purchased the piece one or more people VOLUNTEER to help us load it...
...but that's strictly goodness-of-the-heart, and we never ask.
"As-is, where-is" means come and get it and by golly, it's your problem now. We assume all garage sales are as-is, where-is.
--
[ edited by fluffythewondercat on Jun 6, 2004 12:41 PM ]
posted on June 6, 2004 12:59:48 PM new
Boy You Guys are harsh, I justwanted to know was if I needed to hire help or if he was going to do it? It was a question....I have no problem hireing help, and I just asked for area information, that is nothing awful or out of the reasonable expectations, at least I did not think so ? maybe I am wrong but it dosent make sense to just tell a buyer you cant have it !
posted on June 6, 2004 01:01:28 PM new
I once bought a square grand piano that weighed about 900 lbs. The guy I bought it from didn't believe that myself and one other person could load it on a pickup by ourselves. I should have bet him double or nothing on it. I could have got that piano for free.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
posted on June 6, 2004 01:47:12 PM new
right there,you said-
Boy You Guys are harsh, I justwanted to know was if I needed to hire help or if he was going to do it!!!
///
do you want him to do what??hire local help for you??
if is your truck and your dolly and soon your juikebox,if you cant figure what it takes to get that jukebox onto the truck,you should not be bidding on that jukebox.
He told you it weighs 400 lbs and he told you parts can break ,he does not want any amateur to show up,break the parts and whine on his front lawn.
or worse break herself/himself and he has to call an ambulance.
or worse get sued if you slip on his premise.
yes,he did the right thing,null your bid.
-sig file -------we eat to live,not live to eat.
Benjamin Franklin
posted on June 6, 2004 02:01:51 PM new
doriseb
If it was me, I would write him back and tell him politely that he must has misunderstood what you meant - that you were willing to pay if he had someone who could help but as he apparently didn't nor knew of anyone that you will make all the arrangements and pick up at a mutually agreeable time.
I don't think he had the right to cancel just because you asked a few questions unless he had something listed on in the listing like DON'T EXPECT ANY HELP AT ALL FROM THIS SELLER - IT HERE - COME AND GET IT - SILLY QUESTIONS WILL VOID YOUR WINNING BID?
I would bet he didn't like the end price or something and decided not to sell and was looking for a reason!!
If he doesn't honor the sell and you have meant all his TOS - report it to ebay. IMO
posted on June 6, 2004 02:09:25 PM new
Call Craters & Feights - they will cost you but can get the job done with insurance.
You may want to get the seller's contact information and just call him to see if you can reason this out.
Or, unless you really want this one, I would find a more pleasant seller to deal with.
He's just rude IMO
posted on June 6, 2004 02:11:17 PM new
Thank You ,ladyjewels2000 , I ws beginning to think I was crazy, all I want to know if there was a way of getting help, at least I know one person understood, you are right It is probly the price I got a good deal and after looking at his feedback there are some strange goings on in a similar item he bought and resold, but as for me I will go to ebay and see what happens , THANK YOU for reading My question fully.
posted on June 6, 2004 02:17:58 PM new
Hi doris. The people on this board are pretty seasoned sellers. So your email did sound like you might be expecting him to help load the thing. Those jukebox's are pretty fragile and he probably doesnt want any expectation of him helping you with it at all. He sold it to you, thats it. He did say that in his auction right? If it were me, I'd go on google and look for local movers etc in that area. Write him back and tell him sorry he misunderstood and that you've got someone to help you load and move it and would he reconsider if you could have arrangements by such+such a time? If he still says no, then I would tell him he's not even giving you the chance to comply with the terms of sale and you will likely report the transaction to ebay.
posted on June 6, 2004 02:21:47 PM new
if he thinks he is not getting a good price from you,how is he going to get a better price from the second high bidder?/
This seller is having a bad hair day,2 emails and thats it,thats his limit.
are you a lady??see men are chauvinist pigs,what is a lady doing with dolly and truck and a 400 lb jukebox??
but then you can always seduce him in his home.
-sig file -------we eat to live,not live to eat.
Benjamin Franklin
posted on June 6, 2004 02:24:55 PM new
Yea, they are all on their high horses. Email the seller that you, Billy Bob, and Bubba will be at his address, as listed with eBay, next Friday to pick up the Jukebox. And if he has any reason to not fulfill the auction he had better document it for eBay and the authorities.
Asking a few questions about whether the seller has a loading dock or hireable help close by is not an error, unless the seller is having 'sellers remorse'. Don't forget to mention that Billy Bob and Bubba get REAL angry when you are disappointed.
Cheryl said I was being a horses ass on another post, and I did not disagree with her. She was perceptive and just a messenger. Well, Cheryl this thread exposes a few horses asses. Don't you agree? Cheryl. Cheryl? Hellllooooooooo ...
posted on June 6, 2004 02:26:34 PM new
OK I guess I will Just give you the exact Conversations and If I am still wronG I will admit it and Move On, I do Know how to Be Humble....THE 1st EMAIL IS AT THE BOTTOM..
I'm sorry, It's just that for only a few hundred dollars, I need to be
dealing with someone that knows and understands how the normal deal works.
Holding your hand and emailing you instructions twice is just not worth the
price of this item. Next time remember to work out the shipping details in
advance, and that all things can get broken in shipping. (not just because
you move them)..Thats why trucking companies offer insurance.
I just want to sell my machines,and most of all I want everyone who buys
one, to be happy with their machine. Would you buy a piano and expect them
to re-tune it for free, after you moved it up a flight of stairs, when they
offered to deliver it? See I think you would.
It's quite easy to see that you feel I have all the responcability, and you
have none. Maybe for a new car but not for a used jukebox.
I have already sent a second chance offer to another bidder.
Thanks for your interest.
(IMPORTANT)..No negative feedback will be sent.
Thanks for bidding
From: "
To: "
Subject: Re: Question from eBay Member: AMI Jukebox With Records
Date: Sun, 6 Jun 2004 10:17:52 -0400
Hello, I DO want The Machine, That is why I bid on it, My concern was
getting it on My Truck !, I understand that I hear it play you put on my
truck then it is my problem if it breaks, That is reasonable, Norma.
----- Original Message -----
From: "
To: <
Sent: Sunday, June 06, 2004 10:06 AM
Subject: RE: Question from eBay Member: AMI Jukebox With Records
Yes of course I don't exist on switchboard. Thats because I have an
unlisted
phone number! If you READ what I wrote....You need to type in my
ADDRESS!!!!! and get driving DIRECTIONS!!!!.. Are you shure you will be
able
to follow these directions?? You seem to have alot of trouble with mine.
See, now I'm worried about this deal.
YES...We can load it for you. YOU will have to the strap down in your
truck. If it comes loose, it's because of your strap down job, NOT MINE
About Breakage,
Again If you READ what I wrote!!
I'll try to translate.... IF YOU BREAK IT AFTER YOU LEAVE HERE. IT IS
NOT
MY
RESPONCABILITY TO FIX IT FOR YOU FREE OF CHARGE!! ANYTHING CAN GET
BROKEN
DURING SHIPPING. IF YOU BANG OR DROP THING SOMETIMES THEY CAN BREAK.
As for my phone number, Um, Yes you guessed it, It's also in the email
as
well.
I guess you never bought anything, you had to truck home, why don't we
just
forget about it. I promise not to leave negative feedback for you, and I
will get that nice man from Delaware to buy it. I really don't think
this
is
going to be a good transaction.
From: <
To: <
Hello, I tried your name on the switchboard and it said no such person
in
#####?...I will try Ebays Search, As far as Pick up, You
stated in the auction you will only go up to 250 miles I am im Maine
and
that is more than 250 Miles, I do Have A dolly , but you have no one
there
to help me get it on my truck? is there a service in the area I could
hire
a couple of men? ,I do not want to invade your privacy but asking for a
phone
number is only to aggange a time not to cause any problems, Please let
me
know Thank You ***
= = = Original message = = =
Sounds good to me.
Make shure you bring some mussle and an appliance dolly with straps.
This
thing weighs about 400lbs. Please don't think you can just lift and
carry
this. You will need the dolly, and a pick up truck.
I am A little concerned about bad feedback, you see if I deliver it,
and
a
relay becomes unplugged, or a tube gets cracked, during the move, I
just
fix
or replace it on the spot, and everybody's happy. If this should happen
after you take it home. My concern is you may get angry when I don't
send
you replacement parts that were damaged during the move. It is for this
reason that I preffer to deliver it, but as long as you understand
this,
I
have no problem with you picking it up.
******. I am here until 3pm everyday.
Email
me
and tell me what day to expect you. Please come early enough so we can
play
it, then I can get it ready for travel and stretch wrap it.
My cell number is ##### I would prefer that you only call if you
get
lost and need directions.
If you go to switchboard.com You can type my address in and get maps
and
turn by turn directions. I use this method all the time.
Thanks for the prompt e-mail and I'll see you soon.
******
From:
To:
Subject: Question from eBay Member: AMI Jukebox With Records
Date: Sat, 5 Jun 2004 15:35:50 -0700
Dear edga%%%,
HI Looks Like I was the lucky winner I would like to come there and
pick
it
up and pay you cash if that will work? I will call you and make
arrangements if you give me your Phine Number, Thanks
Thank you,
****
[ edited by doriseb on Jun 6, 2004 02:54 PM ]
posted on June 6, 2004 02:28:57 PM new
aw cmon fluffy! Its always said to give the seller a chance to make it right....why not give the...(kidding, doris)...dumb blonde buyer a chance to make it right, too?
hahah stop...maybe little simple t&a would do the trick. but you are right. this seller extremely low on patience.
posted on June 6, 2004 02:37:05 PM new
hi Doriseb:
Sorry, but you committed a 'no no.' "you dont ask the seller for any kind of help" - unless it is offered as part of the auction.
example: many furniture sellers disclaim as: "buyer responsible for shipping-we will help by providing names for your use." that is their extent to ship...and i realize this is out of the school of hard knocks, or experience...IT 'AINT' TAUGHT NOWHERE!!!
--
the one thing you were owed, in my opinion, was disclosure from the seller that he would not help anyone move, load, pack, etc..he would only take your money...but just because i think you were 'owed' out of my sense of good business tactics, it does not mean that you deserved more than you got.
--
i sit in a w/chair. i HAVE sold[tho not anymore] large items. my auctions always always always stated, [a]the item must be paid for before pickup; AND [b]that i assume no liability in buyer's loading, etc. if the buyer wanted to stop at local pub, gather up a couple of strong backs, that was okay - but i would not... why? the word is 'liability'...if seller should supply the help, it gets busted, guess what? COMPLICATIONS ABOUND!!!
----------
on the other hand, he treated you arbitrarily[his perogative] in offering the item to another, before he emailed you his reply to your second email...who knows, the second bidder may not be interested, maybe ask the same question you did...that'd be a Hoooot, huh?!!
------------
and, you said, he said::::
"This
thing weighs about 400lbs. Please don't think you can just lift and
carry
this. You will need the dolly, and a pick up truck."" I wrote Back And asked Him ""I do Have A dolly , but you have no one
there
to help me get it on my truck? is there a service in the area I could
hire "
--------------
finally,[i assume the above that i c/pasted is a quote per your post], its interesting that he cautioned, even instructed you on the machine's attributes and needs... but he broke off the deal when you said: "but you have no one there to help me get it on my truck." this is more a declarative statement than an question for help..or at least that is the way he seems to have taken your request.
-----------------
and thats what i mean by his perogative.
---------------------------
your perogative is? well, give it some thought.
posted on June 6, 2004 02:40:10 PM new
The seller over-reacted. All he had to say was "No, there is no one here to help you load the jukebox."
But look on the bright side, Doris: you are now free to look for a jukebox elsewhere, from a seller who doesn't have a burr up his butt.
____________________
We are not afraid to entrust the American people with unpleasant facts, foreign ideas, alien philosophies, and competitive values. For a nation that is afraid to let its people judge the truth and falsehood in an open market is a nation that is afraid of its people. -- John F. Kennedy
posted on June 6, 2004 02:40:15 PM new
Park, you are probably right. But if you sell on ebay, you have to admit if you've seen it coming a few times you do 'get that feeling' of where its going. I've given some chances against my better judgement and a few burned me just like the instincts told it would. I hate to see doris grovel for the item if she truely wants it; but sure is the easier thing for seller to just turn to next high bidder and avoid any headaches. (She obviously doesnt know whats involved moving a jukebox.)
WAIT A Minute! Is that the auction? he says he will crate and deliver to a shipper?
okay. apologies to doris. What did she do wrong in asking?
[ edited by neroter12 on Jun 6, 2004 02:53 PM ]
