Home  >  Community  >  The eBay Outlook  >  EBAY Checkout changed on Friday


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 Greengate
 
posted on February 26, 2005 08:58:32 AM new
***Introducing: Updates to Checkout***
Date: 02/25/05 Time: 12:12:57 PM PST

We have made several updates to the Checkout system to help buyers complete payment successfully.

First, you’ll find we have updated the display and educational text surrounding the Pay Now button. We hope that by simplifying the entrance point and better explaining Checkout, we can help buyers who may be confused about how to begin the payment process.

Second, buyers can now request the total payment amount for any of their items, regardless of the seller’s Checkout preferences. Before, neither a Pay Now or Request Total button would appear on the listing if the seller didn’t accept PayPal and also had their Checkout preferences off, and we’ve found that this could be confusing for buyers. Now buyers will see a Request Total button at the top of the listing in this situation. If the seller decides to send an invoice to the buyer, the Pay Now button will then appear on the listing.

Finally, we have addressed another potential situation that is confusing for buyers. Before, sellers that listed with PayPal automatically got Pay Now buttons on their listings, but if the seller’s global Checkout preference was set to Off, the Checkout flow would only support payment through PayPal. This caused quite a bit of confusion for buyers of these items who clicked on Pay Now and found they could not pay with all of the seller’s listed methods. We have updated Checkout to support all the seller’s payment methods whenever Pay Now buttons are displayed.

Regards,
eBay

 
 
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