posted on July 13, 2001 05:37:53 PM new
I paid for a purchase (direct purchase, not an auction) via PayPal. Both the Seller and I are Verified PayPal members. The Seller did not ship the goods as promised. Needless to say, PayPal has not recovered my money from the Seller, here are their exact statements:
"PayPal has concluded the investigation of your Buyer Complaint. As our
policy states, we conducted this investigation on a best effort basis and
made no guarantee of funds recovery."
"Our investigation has revealed that the seller is at fault, as a result you
are due a refund. However, we regret to inform you that we were unable to
recover funds from the sellers account, as the seller's account balance is
$0."
Can someone please tell me just what good PayPal is if they cannot even guard their members against fraud from other members?
What the h**l good are the high fees paid to them?
I highly recommened, to everyone, to stop using PayPal: there has to be a better alternative for both Buyers and Sellers.
